Account activity and audit records

Customers can review subscription changes in Settings & Billing. Activity uses clear descriptions, with the date and person responsible where available.

Detailed operational records

Technical audit records, security access events and before-and-after settings data are restricted to authorized Zubby platform administrators. They are not available through customer dashboards or customer audit exports.

Recording continues when these pages are hidden. Contact support if you need help investigating an account change. Include the store ID, approximate timestamp and time zone, action, affected record and any visible error. Do not send passwords, access tokens or private shopper transcripts.