Answers at the moment of doubt
Product details, sizing, stock, delivery and returns, answered on the product or cart page from your store data.
Use case · Conversion
Turn more visits into orders.
Help shoppers decide while they are ready to buy: answer product questions, recommend the right variant, open with a page-aware message, and test what works. Then measure what the AI influenced.
Plans from $49/month. Try Growth for 14 days.
Platform actions require the applicable plan, connected adapter and permissions. Order writes also require supported identity verification and confirmation. New Shopify connections are coming soon; custom stores do not inherit native cart actions from API ingestion. Check platform action limits.
Included in every plan; proactive openers and premium themes from Growth.
What it does
Conversion optimization usually means changing pages and waiting for results. A sales agent adds another lever: a conversation that responds to each shopper's question, on the page they are looking at.
Use the built-in opening-message and theme experiments for their supported scope. Changes to offers or proactive behavior need a separately designed evaluation; changing a setting does not itself create a controlled test.
Capabilities
What you get
Guided choice
Comparisons, product-finder quizzes on Growth, and recommendations that narrow a large catalog to a few good options.
Proactive, page-aware openers
From Growth, the chat can open with a message about the product or cart in view, capped per session.
Tests and measurement
A/B test opening messages, then review add-to-cart, purchases and AI-influenced revenue.
How to get started
Start with your top pages
Turn on the chat for your best-selling product and cart pages first.
Test one change
Run an opening-message A/B test with a predefined outcome and review horizon. Treat a manually changed proactive setting as an operational rollout unless you establish a separate control.
Keep what wins
Promote the winner, review conversations for new objections, and repeat.
Good to know
- Results depend on your traffic, products and offers, so compare against your own baseline.
- Proactive engagement is capped per session to avoid interrupting shoppers.
- Smaller stores need more time for A/B tests to reach a confident result.
Frequently asked questions
How does an AI agent improve conversion?
By removing the reasons shoppers hesitate: unanswered product questions, uncertainty about fit or delivery, and too many similar options. The agent answers in the moment and helps the shopper choose and add to cart.
What can I test?
The built-in merchant split tests cover opening messages with two or three variants and widget themes from Growth. System-prompt variants are administrator-configured and tracked for quality. You can change proactive settings and approved offers manually, but this page does not claim built-in offer or proactive-opener experiments.
How do I know what worked?
Review the documented A/B outcome and method limitations, and treat AI-influenced revenue as attribution. The optional chat holdout gives directional evidence only with supported Shopify cart-token linking and adequate coverage; it does not isolate email recovery lift or prove incremental profit.
Do I need a large store to start?
No. Product answers and recommendations help from the first conversation. A/B tests reach a confident result faster with more traffic.
Keep exploring
Try it on your store
See Zubby answer from your own catalog.
Start the 14-day Growth trial, connect your WooCommerce store, and read real shopper conversations before you open the assistant to all traffic.