Start with one shopper moment
Choose product discovery, support, recovery, lifecycle messaging, or measurement before selecting the features you need.
Ecommerce AI solutions
Start with the shopper problem.
Eight merchant workflows and eight industry guides. Pick the problem, see the catalog facts and controls it needs, then connect WooCommerce or use Custom API on Pro or above. New Shopify connections are coming soon.
WooCommerce from Growth. Custom API on Pro and above. New Shopify connections coming soon.
Use your store's facts and rules
Catalog quality, policies, permissions, consent, plan access, and human handoff shape what Zubby can safely do.
Launch in a controlled sequence
Connect, configure, test common and failure paths, review the results, and expand only when the workflow meets your standard.
By workflow
Choose what you need Zubby to do
Start with one workflow, understand the data and controls it needs, and test it on a controlled store before combining multiple automations.
Revenue rescue
AI cart abandonment recovery
Help hesitant shoppers in the moment, then follow up on abandoned carts with consent and approved offers.
Explore solutionFind the right thing
AI product finder for shoppers
Shoppers describe what they need and the agent finds, compares and recommends it from your catalog.
Explore solutionAround the clock
24/7 AI customer support
Answer order, delivery, returns and product questions around the clock, with handoff to your team.
Explore solutionRelevant add-ons
AI upsell + bundle recommendations
Suggest add-ons, bundles and upgrades that fit what the shopper is buying, from your in-stock catalog.
Explore solutionIdentity before exit
AI lead capture for abandonment
Turn anonymous visitors into known shoppers with consent-first, conversational lead capture moments.
Explore solutionAfter the buy
Post-purchase + repurchase journeys
Delivery follow-ups, replenishment reminders, loyalty rewards, reorders and win-back journeys.
Explore solutionLocalized storefront
Multilingual support in 25 locales
Replies in the shopper's language, with the chat interface translated into 25 languages.
Explore solutionControlled testing
AI conversion optimization
Answer product questions in the moment, test your chat openers, and see what the AI influenced.
Explore solutionBy industry
Match the assistant to how your products are bought
Sizing, ingredients, compatibility, materials, gifting, and regulated claims create different shopper questions. Use the relevant guide to decide which catalog facts, policies, and handoff rules your team should prepare.
Fashion & apparel
Size recommendations, outfits from your catalog, review insights and exchange-first returns.
Explore industry guideBeauty & cosmetics
Shade and ingredient answers, routines from your catalog, and review insights.
Explore industry guideConsumer electronics
Side-by-side specs, compatibility answers, accessories and warranty help.
Explore industry guideHome & garden
Dimension checks, matching pieces, delivery answers and photo search.
Explore industry guideFood & beverage
Ingredient and allergen answers, diet filters, reorders and subscription help.
Explore industry guideJewelry & accessories
Gift finding, sizing, materials and care, with bespoke requests sent to your team.
Explore industry guideHealth & wellness
Label-based product answers and comparisons; medical decisions belong with a qualified health professional.
Explore industry guideSports & fitness
Gear matched to sport and level, sizes, compatible accessories and refills.
Explore industry guideChoose your platform, then one starting workflow.
WooCommerce uses a managed connection path; new Shopify connections are coming soon. Existing Shopify stores retain their supported connection. Custom and headless stores use the Pro-or-higher REST API. Connect one controlled store, review imported facts and merchant rules, test shopper and failure paths, then expand.
Evaluate Merchant Ask and its plan limits alongside the shopper assistant. Check actions by platform before relying on cart or order operations. WooCommerce is available now; new Shopify connections remain coming soon. Custom API and read-only MCP require Pro or Enterprise.