Zubby Help Center
Plan, configure, and verify Zubby AI.
Connect a store, inspect catalog and connection health, configure the agent and widget, and validate recovery and integration workflows. Browse by topic below or start with the controlled rollout guide.
Guide review: . Plan access, connected-provider approval and store configuration determine which workflows are available.
Pick a starting point
These routes cover the primary installation, customization, integration, and troubleshooting paths.
Getting started
Connect a controlled store, verify sync and storefront results, and test a grounded AI conversation.
OpenShopify
Existing Shopify connections: verify registered webhooks and the theme embed. New connections are coming soon.
OpenWooCommerce
Install the plugin, pair your store, and verify the catalog sync.
OpenCustom / headless
Push catalog and order data through the REST API, then embed the storefront widget.
OpenWidget
Configure launcher or inline placement, proactive behavior, and matching embed codes.
OpenAPI & webhooks
Ingest custom-store data, read conversations, mint scoped keys, and subscribe to events.
OpenTroubleshooting
Work through diagnostics for common production and integration failures.
OpenPopular articles
Start with these setup, operations, security, and troubleshooting references.
Embed the widget on Shopify
Setup
WooCommerce widget bridge
Setup
Connect a custom or headless store
API
Train the AI with the gaps inbox
AI
Audience rules for the widget
Widget
Cart and browse recovery
Recovery
Outbound webhooks reference
Developer
Security & data handling
Trust
Why my widget isn’t loading
Fix
By role
Zubby touches multiple teams. Use the path that best matches your role and verify permissions before following dashboard instructions.
Merchant / Founder
Developer / Implementer
Need a human?
Reach out to hello@zubbyai.com with your store ID, affected URL, timestamp, and safe-to-share error details. No public response-time SLA is claimed on this page.