Materials and care
Metal, plating, stones, care and allergy notes from your product data.
Industry · Jewelry and accessories
Guide shoppers to the right piece and size.
Jewelry shoppers want to know the metal, the stone, the size and whether it will arrive in time. Zubby answers from your product details, helps gift buyers choose, and hands bespoke requests to your team.
Plans from $49/month. Try Growth for 14 days.
Platform actions require the applicable plan, connected adapter and permissions. Order writes also require supported identity verification and confirmation. New Shopify connections are coming soon; custom stores do not inherit native cart actions from API ingestion. Check platform action limits.
Included in every plan.
What it does
Jewelry is personal and often a gift, so shoppers ask more questions before they buy. Zubby answers them from your product information and sizing guides, and keeps your team in the loop for custom work.
The result is a faster path from browsing to buying for simple questions, and better-prepared conversations for complex ones.
Illustrative store example. A shopper gives a US ring size and wants delivery by Friday. Use the product’s published conversion chart, explain measurement uncertainty, and check the relevant delivery cutoff. If the chart or dispatch commitment is missing, ask staff. Do not invent certificates, hypoallergenic claims or engraving dates.
Capabilities
What you get
Sizing help
Ring and bracelet sizing from your guides, including regional conversions.
Gift finder
Narrow by occasion, recipient, style and budget, and check delivery timing.
Bespoke handoff
Engraving, custom and high-value requests go to your team with the full conversation.
How to get started
Add product details
Complete metals, stones, sizes and care notes for each piece.
Publish sizing guides
Add ring and bracelet sizing guides and shipping cutoffs to your knowledge base.
Set handoff rules
Decide which requests should go straight to your team.
Good to know
- Sizing advice relies on your published guides.
- Certification and provenance details come only from what you publish.
- Custom work and engraving are confirmed by your team.
Frequently asked questions
Can the agent help with ring sizes?
Yes, using the sizing guides you publish, including conversions between regions. It can also explain how to measure at home.
Can it help gift buyers?
It narrows options by occasion, recipient, style and budget, and can check delivery timing against your shipping policy.
Can it explain materials and care?
Yes, from your product details: metal, plating, stones, care instructions and allergy notes.
What about custom or high-value orders?
Engraving options and lead times come from your product data, and bespoke or high-value requests can be routed to your team with the conversation attached.
Keep exploring
Try it on your store
See Zubby answer from your own catalog.
Start the 14-day Growth trial, connect your WooCommerce store, and read real shopper conversations before you open the assistant to all traffic.