Ecommerce AI built around your store's truth.
Zubby AI is an AI sales agent and shopping assistant operated by Cuibit for online stores. It answers shoppers from your catalog and policies, recommends products, recovers carts and hands off to your team. WooCommerce connects directly; new Shopify connections are coming soon. Custom and headless stores use the API on Pro or above.
Ground answers in store data
Catalog, policy, and merchant-authored knowledge should be the source for shopper answers. When context is missing, the agent should say so or hand off.
Keep merchants in control
Rules, brand voice, offers, journeys, review queues, and human handoff give store teams control over what automation may do.
Make automation inspectable
Merchants can review conversation history and analytics within their permissions. Operational audit logs are administrator-only; contact support about an operational record.
Be straight with merchants
We describe what the product does today, publish how we measure results, and make it easy to review the AI's answers.
Why we built Zubby
Shoppers ask the same questions every day: will it fit, when will it arrive, which one should I choose. Zubby answers them from each store's own data, so merchants can sell around the clock while keeping control of what the AI says and offers.
Bring your catalog and questions.
Use the merchant documentation and guided demo for a product review, or contact us to discuss a Shopify, WooCommerce, or Custom API deployment.