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Use case · Product discovery

Help shoppers find the right product.

Shoppers describe what they need and Zubby finds it in your catalog: it narrows the options, compares them, recommends a size, shares what reviewers say, and adds the right variant to the cart.

Plans from $49/month. Try Growth for 14 days.

Platform actions require the applicable plan, connected adapter and permissions. Order writes also require supported identity verification and confirmation. New Shopify connections are coming soon; custom stores do not inherit native cart actions from API ingestion. Check platform action limits.

Included in every plan; AI search answers, quizzes and review answers from Growth.

What it does

Product discovery is the step between “I need something” and “this is the one”. Filters and keyword search help shoppers who know the product name; a conversation helps everyone else.

Zubby searches your synced catalog by meaning as well as keywords, then recommends only products you sell, with current prices and stock.

Illustrative store example. A shopper asks for a waterproof hiking jacket under $150 in medium. Check the actual material claim, currency, price and medium variant. If medium is sold out, show a supported alternative. If waterproofing is undocumented, ask for clarification or explain the missing fact rather than guessing.

Capabilities

What you get

Search in plain language

The agent understands needs, budgets and use cases and finds matching products, variants and collections.

Compare and narrow down

Side-by-side comparisons, alternatives when an item is out of stock, and “more like this” suggestions.

Fit and review insights

Size recommendations with a fit-confidence note, plus review-based answers with the Reviews module on Growth.

Search box and quizzes

From Growth, AI search answers in your storefront search and product-finder quizzes that save shopper preferences.

How to get started

  1. Sync your catalog

    Connect your store and check that product attributes such as material, size and use case are filled in.

  2. Ask like a shopper

    Test vague, specific and out-of-stock requests and review the recommendations.

  3. Improve the data

    Use Conversation Insights and the AI Catalog Improver to fill missing product details.

Good to know

  • Recommendations are only as good as your product data, so complete titles, attributes and descriptions help most.
  • Review answers need imported reviews. Judge.me, Yotpo or Stamped sources may require an adapter; check the Reviews setup rather than assuming a direct connection.
  • The agent recommends only products in your synced catalog.
How we measure results

Frequently asked questions

How is this different from my store search?

Shoppers can describe what they need in their own words, such as a waterproof jacket under $150 for hiking. The agent understands the request, searches your catalog and explains why each suggestion fits.

Can it compare products?

Yes. It compares two or more products side by side on the attributes in your catalog, and can suggest alternatives or similar items when something is out of stock.

Can it use reviews?

With the Reviews module (Growth), the agent can share a product's rating and review count, what buyers praise or complain about, and a few short quotes from your imported reviews.

Can it add answers to my search page?

From Growth, supported storefront search can provide a cited answer and matching product grid. Test the theme integration and fallback navigation before rollout. Product-finder quizzes can guide shoppers who are not sure where to start.

Try it on your store

See Zubby answer from your own catalog.

Start the 14-day Growth trial, connect your WooCommerce store, and read real shopper conversations before you open the assistant to all traffic.