Ecommerce AI questions, answered.
Short, plain answers to the ecommerce AI questions merchants ask us most, from what Zubby does to what it costs.
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What is Zubby?
Zubby is an AI sales agent for WooCommerce and custom or headless storefronts connected through its Pro API. New Shopify connections are coming soon; existing connected stores retain support. It answers shopper questions, recommends products, recovers carts and runs lifecycle journeys.
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What is AI sales software?
AI sales software uses AI and your business data to help sell. In ecommerce that means AI shopping assistants, product recommendations, cart recovery and lifecycle messaging.
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How does AI cart recovery work?
AI cart recovery spots hesitation, answers the shopper's question before they leave, and follows up with a personal message if the cart is still abandoned.
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How to choose an AI CRM for Shopify
Start with the job you need done, then compare permissions, use of your catalog and orders, review controls, attribution and pricing.
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How to choose AI chat for WooCommerce
Test on your own store: live catalog and stock, add to cart, order help, theme fit, consent, and pricing at your volume.
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Who is Zubby for?
WooCommerce stores, existing connected Shopify stores, or custom stores using the Pro API with a real catalog, recurring shopper questions, and someone to own the brand voice and knowledge.
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How much does AI sales software cost?
Zubby is $49 a month on Growth with 300 AI conversations and $149 on Pro with 1,000; Enterprise is custom. Here is how to compare pricing across tools.
Can't find what you're asking? Check the full FAQ or talk to a human.
Browse the glossary insteadSee Zubby answer your shoppers.
Start the 14-day Growth trial, connect your store, and test the questions your customers ask most.
Evaluate Merchant Ask and its plan limits alongside the shopper assistant. Check actions by platform before relying on cart or order operations. WooCommerce is available now; new Shopify connections remain coming soon. Custom API and read-only MCP require Pro or Enterprise.