Skip to content
Feature · Widget designer

A chat widget that looks like your brand.

Match the Zubby chat widget to your store: colors, fonts, launcher, position, opening message and labels. Preview every change, then choose which pages and shoppers see it.

Plans from $49/month. Try Growth for 14 days.

Included in every plan.

What it does

The widget is the part of Zubby your shoppers see. The designer controls how it looks, where the launcher sits, what it says before a conversation starts, and which audiences it appears for.

The widget follows the shopper’s language, switches to right-to-left for Arabic, Hebrew and Urdu, and supports keyboard navigation.

Illustrative theme check. Change the launcher from a pale brand color to a darker one, then inspect text contrast, keyboard focus and product cards in the preview. On your test storefront, open chat at a narrow width beside the cookie banner and cart controls. If controls overlap, adjust placement before rollout. The preview is a setup aid, not an accessibility certification.

Capabilities

What you get

Brand styling

Colors, surfaces, fonts, corner radius and your logo, with ready-made presets on Growth and above.

Launcher and placement

Choose the launcher style, its position and the mobile behavior, and preview them before publishing.

Messages and labels

Write the opening message and adjust interface text, then A/B test openers to find what works.

Audience and proactive rules

Decide where the widget shows, and from Growth let it open with a page-aware message before the shopper clicks.

How to get started

  1. Pick a starting point

    Start from a preset or your brand colors and logo.

  2. Preview and adjust

    Check the closed launcher, the open chat and product cards on desktop and mobile.

  3. Publish and check live

    Publish, then open your store on a phone and a laptop to confirm it fits your theme.

Good to know

  • Premium themes, theme A/B tests and proactive engagement are included from Growth.
  • Your store theme can affect how the widget renders, so check the live result after publishing.
  • Hiding the Powered by Zubby AI footer is part of Enterprise white-label.

Frequently asked questions

What can I customize?

Colors, fonts, corner radius, launcher style and position, the opening message, button labels and other interface text, plus where and to whom the widget appears.

What do premium themes add?

From Growth you get designer presets, theme A/B tests and scheduled themes, for example a seasonal look that switches on and off by date.

Will the preview match my store?

The preview is close, but your theme's own styles can affect the result, so check the live widget on desktop and mobile after publishing.

Can I hide the Powered by Zubby AI footer?

Hiding or relabeling the footer is part of white-label on Enterprise.

Try it on your store

See Zubby answer from your own catalog.

Start the 14-day Growth trial, connect your WooCommerce store, and read real shopper conversations before you open the assistant to all traffic.