Size recommendations
Sizes based on the shopper’s usual size or measurements and your charts, with a fit-confidence note.
Industry · Fashion and apparel
Help shoppers find the right size and style.
Fit is a common question in fashion. Zubby recommends a size from your charts, shares what reviewers say about fit, builds outfits from your catalog, and offers an exchange before a return.
Plans from $49/month. Try Growth for 14 days.
Platform actions require the applicable plan, connected adapter and permissions. Order writes also require supported identity verification and confirmation. New Shopify connections are coming soon; custom stores do not inherit native cart actions from API ingestion. Check platform action limits.
Included in every plan; review answers from Growth.
What it does
Fashion shoppers want to know whether it will fit, what to wear it with, and what happens if it does not work out. Zubby answers all three from your size charts, product details, stock and returns policy.
Your product return rates can inform fit guidance on Pro, so the agent can set expectations for items that run small or large.
Illustrative store example. A shopper’s waist measurement sits between two sizes on your chart. Explain both ranges and the product’s published fit note; do not promise a perfect fit. If the suggested variant is sold out, say so and check an alternative. Confirm the exchange policy before offering a size swap.
Capabilities
What you get
Outfits and styling
Outfits and matching items built from your in-stock catalog around the product in view.
Color and size availability
Checks stock by variant and suggests alternatives when a size is sold out.
Exchange-first returns
Offers a size swap or store credit where your policy allows, then sends the return request to your team.
How to get started
Add size charts and fit notes
Add your size charts to the knowledge base and fit notes such as runs small or relaxed fit to your products.
Set your returns policy
Set your return window, excluded items and exchange options in Settings.
Test fit questions
Ask sizing, styling and exchange questions and refine the answers.
Good to know
- Size advice depends on accurate size charts and fit notes.
- Return and exchange requests are approved by your team.
- Return-rate-informed fit guidance uses Predictions on Pro.
Frequently asked questions
How does size recommendation work?
The agent asks for the shopper's usual size or measurements and compares them with your size charts and product fit notes, then recommends a size with a short explanation of how confident it is.
Can it suggest outfits?
Yes. It can build an outfit from your catalog around the item a shopper is viewing, using only products that are in stock.
Can it handle exchanges?
It can start a return or exchange request inside your return window, offer a different size first where your policy allows, and send the request to your team to approve.
Can it use reviews about fit?
With the Reviews module (Growth), the agent can share what buyers say about fit and quality, with a few short quotes.
Keep exploring
Try it on your store
See Zubby answer from your own catalog.
Start the 14-day Growth trial, connect your WooCommerce store, and read real shopper conversations before you open the assistant to all traffic.