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Industry · Sports and fitness

Match athletes with the right gear.

Sports and fitness shoppers want gear that suits their sport, level and conditions. Zubby asks the right questions, recommends sizes and compatible accessories, and brings customers back for refills.

Plans from $49/month. Try Growth for 14 days.

Platform actions require the applicable plan, connected adapter and permissions. Order writes also require supported identity verification and confirmation. Custom stores do not inherit native cart actions from API ingestion. Check platform action limits.

Included in every plan; replenishment journeys from Growth.

What it does

The right product depends on how it will be used: a beginner and a competitor need different equipment. Zubby asks short clarifying questions and recommends from your catalog with the reasoning visible to the shopper.

Fit, care and safety notes come from your product information, and approved compatibility data helps the agent choose candidate pairings. Missing safety or compatibility evidence must not be guessed.

Illustrative store example. A beginner asks for a low-impact exercise mat within a budget. Compare documented dimensions, grip and intended use. For a helmet certification, protective fit or mechanical attachment that is undocumented, stop the recommendation and ask qualified staff. Similar appearance is not evidence of safe compatibility.

Capabilities

What you get

Guided recommendations

Narrow by sport, level, conditions, budget and preference, with the reason for each suggestion.

Compatibility and bundles

Pair gear and accessories using the compatibility rules and bundles you define.

Size and fit

Size recommendations from your charts, plus care and warranty answers from your policies.

Refills and reorders

Replenishment reminders with journeys from Growth, and one-step reorders of past purchases.

How to get started

  1. Tag products by use

    Add sport, level and conditions to your product attributes.

  2. Define compatibility

    Add rules or bundles for parts and accessories that go together.

  3. Test real scenarios

    Ask as a beginner and as an experienced athlete and refine the answers.

Good to know

  • Recommendations rely on the attributes and compatibility rules you provide.
  • Safety information comes only from your published product details.
  • Route undocumented technical or safety-critical questions to qualified staff before recommending a product.
How we measure results

Frequently asked questions

How does the agent pick the right gear?

It asks about the sport, experience level, conditions and budget, then recommends matching products from your catalog and explains why.

Can it check compatibility between products?

Yes, where compatibility is documented in your product data or rules, for example which parts fit which frame. Undocumented cases go to your team.

Can it help with sizing?

It recommends a size from your charts and the shopper's measurements, with a short note on fit confidence.

Can it bring customers back for refills?

Replenishment journeys (Growth) remind customers when consumables such as nutrition products are likely to run out, and the agent can rebuild a past order as a cart.

Try it on your store

See Zubby answer from your own catalog.

Start the 14-day Growth trial, connect your WooCommerce store, and read real shopper conversations before you open the assistant to all traffic.