Detailed explanation
WooCommerce stores differ by host, theme, caching, extensions and checkout setup, so the best test is your real store. Check these points:
- Catalog and stock stay in sync, including variants, prices and new products.
- The agent recommends only products you sell and can add the chosen variant to the cart.
- Order questions are answered only for verified shoppers. Test whether a change is executed or becomes a ticket: Zubby routes WooCommerce cancellation, item-edit and refund requests to staff; a supported address change has a separate plugin path.
- The widget works with your theme, cache and consent tools on mobile and desktop.
- Coupons and discounts follow rules you set.
- Try the plugin on staging first. Record how to disable the widget and roll back the plugin if your theme, cache or checkout test fails.
- The plugin is maintained and updates arrive in your WordPress admin.
- Pricing is clear at your expected number of conversations.
Why this matters
A polished demo can hide stale stock or answers that are not grounded in your data. Testing on your own catalog shows how the chat will actually sell.
How Zubby does it
The Zubby WooCommerce plugin syncs products, stock, pages and policies, sends orders, refunds and carts to Zubby, and adds the chat to your storefront. The agent recommends and compares products, adds to cart, helps verified shoppers with orders, and recovers abandoned carts with cart rescue and recovery emails.
With the Reviews module on Growth it can answer from your WooCommerce product reviews. Plans start at $49 per month with 300 AI conversations; see pricing.