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  2. Affiliates

Affiliates

The affiliate program tracks the performance of influencer links. You mint a short, branded link for each influencer; it redirects to a destination on your store with UTM tags and a tracking cookie. When a click later turns into an order, Zubby matches it back to the influencer server-side and reports clicks, conversions, attributed revenue, and commission owed.

Affiliates vs. referrals

These are different programs. Affiliates are paid influencer links with a commission percentage, tracked by short URL. Referrals are give-and-get rewards between existing shoppers and their friends — see Loyalty & referrals.

Where it lives

Dashboard → Affiliates is the performance report: a KPI strip (influencers, clicks, orders, attributed revenue) and a per-influencer table covering the last 30 days. Link creation and editing happen in the connectors flow under Integrations — the report links there, and shows an empty state with that link until you mint your first one.

How a link works

  • Slug — the short path. Links resolve at /go/<slug> and are unique per store.
  • Influencer name — who the link belongs to; this is the row label in the report.
  • Destination URL — where the click lands on your store.
  • UTM source / medium / campaign — optional tags appended to the destination for your own analytics.
  • Commission % — optional. When set, the report computes commission owed; when unset, commission columns show a dash.

How attribution works

A click on /go/<slug>records a unique click id and drops a cookie, then redirects the shopper to the destination. If that shopper checks out, the order is matched back to the click server-side from the analytics rollup keyed on the click id. The matched order’s revenue becomes the link’s attributed revenue, and a conversion is counted.

Server-side, not last-click guesswork

Because the match is keyed on a real click id carried in a cookie, attribution is exact rather than an analytics-platform last-click estimate. A click that never converts simply has no attributed order.

Reading the report

The per-influencer table is sorted by conversions and shows:

ColumnMeaning
InfluencerThe link owner’s name.
SlugThe link path, shown as /go/<slug>.
ClicksClicks in the last 30 days.
OrdersClicks that converted to an order.
CVRConversion rate = orders ÷ clicks.
RevenueAttributed revenue (USD).
Comm. %The commission rate set on the link, or a dash.
CommissionRevenue × commission %, rounded — what’s owed.

When more than one link exists, a totals row sums clicks, orders, revenue, and commission across all influencers. The KPI strip at the top mirrors these totals for the whole window.

Gotchas

  • The report window is fixed at 30 days. Older clicks and conversions are not in these numbers.
  • Attributed revenue is reported in whole US dollars and commission is rounded — treat the commission figure as an estimate for reconciliation, not an invoice.
  • Commission only computes when a percentage is set on the link. Links without one still track clicks, orders, and revenue.
  • Conversion matching depends on the click cookie surviving to checkout and on the analytics rollup running — that means a healthy worker. Cleared cookies or cross-device journeys can under-attribute.
  • This page is read-only reporting. To add, edit, or retire a link, go to Integrations.

Related

  • Loyalty & referrals — give-and-get rewards between shoppers.
  • Cart & browse rescue — Zubby’s own attributed revenue channel.
  • Analytics — store-wide performance and attribution.
  • Shoppers, lifecycle & VIP — what happens to shoppers an affiliate sends you.

Was this page helpful?

Still stuck? Contact support with the URL of this page (/docs/affiliates).

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