AI CRM

Traditional CRMs are filing cabinets — they store names, emails, and notes that humans manually update. An AI CRM goes further: it stitches identity across devices, classifies intent from on-site behavior, estimates lifetime value, and surfaces the right outreach at the right moment without anyone clicking a "send" button.

For DTC and small ecommerce teams, an AI CRM replaces the need for a full-time CRM analyst. The machine handles the segmentation, the human approves the strategy.

Zubby doubles as an AI CRM for the shoppers who chat, browse, and buy on your store. We build a unified shopper profile across the agent, your storefront, your ESP, and your order history. The dashboard surfaces VIPs, at-risk customers, and ready-to-convert browsers in three lanes that update in real time.

From any shopper card you can trigger a winback, draft a personalized email, or hand off to a human rep with full conversation context.